This Privacy Policy describes how PRISM Health
and Wellness, LLC ("we", "our", or "PRISM") collects, uses, stores, and protects your personal
information when you use the PRISM mobile app ("the App").
Section 1. Wellness-Only Statement
PRISM is strictly a wellness support tool and does not provide medical, diagnostic,
therapeutic, or rehabilitative services. Information you share with PRISM is not treated as
medical records and PRISM is not HIPAA-compliant. Do not provide protected health
information through the PRISM app.
2. Information We Collect
We may collect the following information: - Name, email, age, gender, and zip code -
Self-reported knee condition type, pain and exertion scores, and exercise volume - User
feedback on exercise difficulty and session participation - App usage logs, timestamps, device
identifiers, and crash analytics
3. How We Use Your Information
We use your information to: - Provide personalized, adaptive wellness and wellness programs
- Track trends and improve our services - Issue automated red flag alerts for non-urgent risks
- Ensure app security, integrity, and troubleshooting
4. Data Storage and HIPAA Disclaimer
PRISM is not a covered entity under HIPAA and does not store or transmit Protected Health
Information (PHI). You agree not to input sensitive medical or identifying data that qualifies as
PHI. All data is stored securely with encrypted services.
5. Third-Party Tools
We may use Firebase (authentication and analytics), Stripe (payment processing), and Yelp
(provider directory). These tools may access anonymized or aggregate data but may not store
personally identifying information. PRISM does not control third-party privacy practices.
6. Red Flag Alerts and External Listings
PRISM may notify users of concerning symptoms based on in-app responses. These alerts
are algorithmic and do not constitute clinical recommendations or diagnosis. Providers listed
via Yelp or other tools are not affiliated with or endorsed by PRISM.
7. Data Retention
We retain user data indefinitely while your account is active and for a reasonable period
thereafter. Self-reported data and app usage logs are considered essential to the functionality
of the App and are not subject to deletion requests.
8. Data Deletion and Modification
If you reside in California, Colorado, Virginia, Connecticut, or Utah, you may request: - Access
to the data we store - Correction of inaccurate personal data PRISM does not permit the
deletion of subjective input data or core app activity logs due to operational necessity. To
request access or corrections, contact jesse@prismhealth.app.
9. Data Security
We use end-to-end encryption, tokenized access, and industry-standard security protocols.
While no system is entirely immune to breaches, PRISM will notify users of any material
breach in accordance with applicable laws.
10. Children's Privacy
The PRISM App is not intended for use by children under the age of 18. We do not knowingly
collect or retain data from minors.
11. International Use and Export Restrictions
PRISM is intended for use within the United States only. Users agree not to download,
access, or use the app in violation of U.S. export control laws or sanctioned region
restrictions.
12. No Sale of Personal Data
PRISM does not sell user data to any third party for commercial purposes. We do not engage
in profiling or behavior-based advertising targeting based on your health data.
13. Intellectual Property Protections
All app logic, content, and programming are proprietary. Attempting to extract, duplicate, or
reverse engineer PRISM's personalization engine, video library, or program structure is strictly
prohibited and may result in termination and legal action.
14. User Responsibility and Indemnity
By using PRISM, you acknowledge that your data will be stored and used as described. You
agree to indemnify and hold harmless PRISM Health and Wellness, LLC from any claims
arising from misuse of your account or breach of this Privacy Policy.
15. Changes to This Policy
We may modify this Privacy Policy at any time. Users will be notified via email or app
notification for material changes. Continued use of the App implies agreement with the
updated policy.
16. Contact
For questions, contact: jesse@prismhealth.app
17. PRISM AI Data and Interactions
When you use PRISM AI, your inputs and outputs may be processed and stored. These
interactions may be logged for compliance, quality control, and safety. PRISM AI responses
are automatically generated and may be inaccurate, offensive, vulgar, or inappropriate.
PRISM Health and Wellness, LLC disclaims responsibility for any harm, offense, or reliance
on PRISM AI responses. PRISM AI is not HIPAA-compliant, and users should not input
confidential or protected health information.